Mike's Auto Repair-Williams St
Service Writer
Mike's Auto Repair has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Lake Geneva, WI.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Mike's Auto Repair customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
OUR REVIEWS
Heating and Cooling Services, near Lake Geneva, ILDave Collins, 07/19/2022Great people! We were traveling with my wife, daughter and our 8 year old granddaughter when the car overheated in the afternoon on a hot day. Mike's Auto pulled the best mechanic off another job to analyze the problem, a leaky fitting. They were not able to get the part the same day, but filled the car with a gallon and half of antifreeze and hoped we'd make it home. Here is the part that sets them apart. He wouldn't accept any payment, just shook hands and wished us safe travels. I'm so impressed. I'm 84 and had lost faith in this kind of old school kindness.
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